John H Goodwin

PO Box 545
Bunn, NC 27508

(919) 809-6809

john@jjgoodwin.com

Objective

Leverage extensive technical skills with client requirements to bring successful project deliveries to production environments.

Experience

2004-Current                  City of Los Angeles                 Los Angeles, CA

Contract C#, Oracle 9i, and Coldfusion Programmer

§  Create, design, deploy, document, create training videos for cross-database .NET group by roll-up report with drilldown, export to PDF, export to Excel, saving report snapshots, sending reports to others in interactive mode, re-running reports using the criteria from the existing report output, utilize standards such as XML for storing report snapshots, and roll-up data.

§  Migration of modified Fusebox 2 applications to Fusebox 4 in ColdFusion.

§  Leveraging Apache Struts 2, Hibernate, and GWT applications in Java for tracking and reporting materials and labor costs.

§  Implementing, planning, and training of source control software using Subversion.  Previous to my initiative, no source control software was used on site.

§  Development of .NET business components exposed with a COM interface using COM interop for use in ColdFusion processing.

§  Determining deployment strategies for COM components, and upgrade considerations

§  Planning, architecting, and implementing new functionality in ASP .NET, while maintaining seamless user experience with existing ColdFusion application.

§  Upgrading inline SQL statements to use centralized stored procedures in Oracle 9i.

§  Continuing support, and new feature development as new requirements arrive from users for Labor Cost Accounting application.

§  Optimization of database activity to improve performance for reports against tables with 300k-3M+ records

§  Generic database development to allow database interchangeability.

2004-2004                     Technology Innovations, Inc       Simi Valley, CA

Senior Software Developer

§  Developing RMA process to reduce paperwork, and to ease communications between Cerwin-Vega! & KRK Systems with TII. Web based solution utilizing ASP .NET in C# and SQL Server 2000 with stored procedures.

§  Problem solving numerous critical business operational breakdowns and applying emergency fixes for projects involving ASP .NET in C#, SQL Server 2000, Access 2000, EDI, Visual FoxPro 8.x, unrecoverable passwords, to name a few.

§  Maintenance for eBay related software written in ASP .NET in C#, SQL Server 2000, console C# applications, and NT System service C# applications.

§  Proactive problem solving for employees with updates to internal software assisting in time consuming, and tedious internal operations wasting valuable company resources.  Example: updated existing software to include a way to bring in all items by receiving number where previously scanning each item was necessary, and additionally provided access to bulk “sign off” on finished items where individual data-entry was not appropriate.

2004–2004                    McGill Barnes, Inc                        Lancaster, CA

Information Technology

§  Recommended Microsoft Licensing programs to balance the need for proper licensing of used products and cost.

§  Researched, proposed, and implemented anti-virus security measures to protect valuable company assets from damage or mal-configuration

§  Provided emergency Microsoft Office (Excel, Access, Word, PowerPoint, and Outlook) lessons to students while the company sought a permanent replacement.  Several students expressed strong interest in re-taking material under my direction.

1998–2003                    Cyberspace Headquarters       Canoga Park, CA

Lead Software Developer (3+ yrs)

§  Led in-house development team for 3 versions of AddWeb, the top selling Website Promotion software (3 years in a row 2001, 2002, 2003 NPD Intellect Reports), which sold via the Internet, and popular retail stores: Best Buy, CompUSA, Staples, Fry’s Electronics, and others.  Creation of AddWeb utilized Delphi 3-7, in-house developed attractive visual components, report generation system allowing for report templates, complex HTTP queue processing engines, script enabled page parsing, embedded Internet Explorer development, DHTML, DOM, javascript, custom developed embedded updating system to upgrade customer software & data files, convenient & effective anti-piracy measures utilizing SQL Server and Cold Fusion, and client side tools to allow customer extension of marketing resources.

§  Led in-house development team for award winning Customer Relationship Management (CRM) solution, which won the coveted Best in eBusiness category award at COMDEX 2001. Using our own product cut support costs ~50%, reduced turn around time, and increased customer satisfaction. ServiceTraq technologies included Cold Fusion 4.x & 5.x, SQL Server 7.x & 2000 (stored procedures, full text indexing, indexes, dynamic queries), ActiveX forms through Delphi 7, ASP 3.x, javascript, cascading style sheets, SoundEX, and TCP/IP based XML-like chat implemented as an NT system service. Utilizing these we output top shelf CRM software integrating knowledge base, customer communication (through email, phone, or online chat), surveys, case surveys, exit surveys, extensive survey reporting, abundant customization features, data backup, system privileges, service rep proficiency case routing, and numerous other features.

§  Observed custom version of CRM application implemented for online gaming company which reaped massive benefits during beta release when 2300+ online users simultaneously sought technical support.

§  Applied leadership and technical skills creating new web site statistics application which received over 1 million hits/day.  Special care was taken to maintain high uptime, optimal responsiveness, and still yield important live reporting to users of statistics application.

§  Planned and executed web site statistics server resources migration from east coast to west coast with less than 60 seconds downtime, including provisions for cached DNS problems.

§  Managed two outsourced programming teams for several key projects

§  Managed prompt creation of new updates to AddWeb, including testing, and releasing.

§  Implemented new and necessary source control practices, which were previously unused.  Used Visual Sourcesafe 6.x.

§  Designed and executed plan to migrate server resources from the east coast to the west coast with virtually no downtime on a server receiving approximately one million transactions per day at the time.

§  Capitalized on my expert knowledge of Windows based operating systems, 9x/ME, NT4/2000/XP to reduce development time, and maintain superior integration with system functionality.

1998–2003                    Cyberspace Headquarters       Canoga Park, CA

Software Developer (1+ yrs)

§  Co-authored AddWeb 3, including innovative technologies:

§  In-program automatic updating mechanisms

§  Low-overhead proprietary database format

§  Customizable report generation system

§  Utilization of script mechanism for areas that needed flexible, yet powerful abilities

§  Developed Meta Tag editing software, which sold online and via retail stores

Languages

Delphi 3-7, C# .NET, VB .NET, ASP 3.0, PHP 4.0, Javascript, HTML, DHTML, Cold Fusion 3.0-5.0, Microsoft SQL Server Transact SQL 7.0-2000, Java 6, Apache Struts, Google Web Toolkit, Regular Expressions; have studied/used Perl, TCL, and Ruby

Certifications

MCAD (C# for .NET), and MCP

Community Service

Board of Directors Chairman for Lake Royale Property Owners Association 2008-2010

Favorites

Books, walking, foreign languages, and Korean cooking

References

Available by request.